Step by Step - Arrival at the hotel

General - When you arrive at a hotel in Morocco with a reservation, here is what you will generally need for check-in:

Docs - 1. Required documents

Docs - Passport or ID card (for Moroccans): The hotel will take a copy for registration.

Docs - Reservation confirmation: This can be an email, a WhatsApp message, or a printed booking confirmation (Booking, Expedia, official website, etc.).

Payment - 2. Payment (if not already done)

Payment - If you have already paid online, no payment will be needed except for local taxes or extras.

Payment - If payment is to be made upon arrival, you can pay in cash (Moroccan dirhams) or by credit card. Some hotels accept foreign currencies.

Deposit - 3. Deposit (in some hotels)

Deposit - Some hotels may require a deposit (by credit card or cash) to cover possible extra charges.

Conditions - 4. Other conditions

Conditions - Tourist tax: In Morocco, a tourist tax is often applied, usually between 10 and 50 dirhams per night per person (depending on the hotel category).

Conditions - Minimum age: Some hotel categories (especially luxury hotels) require a minimum age for check-in (18 years or older).

Conditions - If you are Moroccan and a couple: Some hotels may require a marriage certificate for Moroccan couples staying in the same room. This does not apply to foreigners.

Request - If you have a specific request (room with a view, breakfast included, etc.), this is also a good time to confirm it with reception.

Airbnb - In case of Airbnb, stay on site and contact the host to send you the exact address, otherwise check on Airbnb the area/neighborhood to be able to get there.

Rules - Respect the number of people stated in the reservation; sometimes there is surveillance at the entrance (common areas) by cameras.

Check - ✔ Check the provided amenities (towels, WiFi, air conditioning, etc.) as soon as you arrive to report any problems.